Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand by McDonald, Kelly - 2012

Wiley, 2012-11-13. hardcover. Good. 6x0x9.

Wiley & Sons, Incorporated, John. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Wiley & Sons, Incorporated, John. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Wiley & Sons, Incorporated, John. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.

Wiley, 2012. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Wiley. Used - Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp.

Wiley, 2012-11-13. Hardcover. Acceptable. 0.7000 in x 9.1000 in x 6.2000 in. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.

Wiley, November 2012. Hardcover. Used Good/Very Good. Dust Jacket is clean and intact, with minor edge and corner wear. Front and back covers have very light edge and corner wear. Spine intact with no creasing or warping. Binding is tight and intact, pages clean and unmarked. Pages have light brown discoloration (tanning), but text is still readable. We carry new and used books in our storefront. We want you to be satisfied with your purchase. Please contact us if you have questions regarding this item.

Wiley, November 2012. Hardcover. Used - Good. First book has a $3.75 shipping fee, there is no additional shipping fee for addition books from our store. All of our books are in clean, readable condition (unless noted otherwise). Our books generally have a store sticker on the inside cover with our in store pricing. Being used books, some of them may have writing inside the cover. If you need more details about a certain book, you can always give us a call as well 920-734-8908.

John Wiley, 2013. John Wiley, 2013, First Edition, 8vo, 197 pages. Inscribed and signed by author on front endpage. Book and jacket in near fine ondition.. Signed by Author. First Edition. Hard Cover. Near Fine/Near Fine. 8vo - over 7¾" - 9¾" tall.