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The Decoded Company: Know Your Talent Better Than You Know Your Customers
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The Decoded Company: Know Your Talent Better Than You Know Your Customers Hardcover - 2014

by Leerom Segal; Aaron Goldstein; Jay Goldman


Summary

Google amazes us by generating answers before we even finish asking a question. Netflix delights us with spot-on recommendations. These companies use the power of Big Data—the collection and analysis of massive amounts of information. It’s one of the hottest concepts in business.

But while many companies are embracing Big Data to understand their customers, very few are applying it to their own employees. One of the pioneers in that effort has been acclaimed digital marketing agency Klick Health. Now Klick’s leaders share the principles that guided their fast growth and low turnover.

Klick CEO Leerom Segal and his colleagues show how personalizing each employee’s experience can increase their engagement, help them learn new skills faster, and be placed with the right teams. The authors outline the three transformative ideas they’ve developed for “decoding” any company or department—figuring out what really makes it tick, so you can maximize its potential.

The authors share success stories from Klick and other organizations, and offer a bold new approach to designing and managing a workplace. The result is a groundbreaking book for any company that wants the best from its people.

From the publisher

A powerful guide to building a data-centric corporate culture that unleashes talent and improves engagement Amazon delights customers with recommendations that are spot on. Google amazes us by generating answers before we've even finished asking a question. These companies know who we are and what we want. The key to their magic is Big Data. Personalizing the consumer experience with the collection and analysis of consumer data is widely recognized as one of the biggest business opportunities of the 21st century. But there is a flip side to this that has largely been missed. What if we were able to use data about employees to personalize and customize their experience - to increase their engagement, help them learn faster on the job, and figure out which teams they should be on? In this book, Leerom and his colleagues outline the six principles they've used to decode work and unlock the maximum potential of their talent, and share success stories from other organizations that have embraced this approach. The Decoded Company is an actionable blueprint for any company that wants the best from its people, and isn't afraid of radical approaches to get it. Leerom Segal is the president and CEO of Klick and has been named "Entrepreneur of the Year" by the Business Development Bank of Canada, won the "Young Entrepreneur of the Year" award from Ernst and Young, and was named to Profit Magazine's Hall of Fame as the youngest CEO ever to lead a nonprofit company. Aaron Goldstein is the co-founder of Klick and is a Senior Certified Project Manager Professional. Jay Goldman was Head of Marketing at Rypple, a venture-backed startup acquired by Salesforce in 2012 and now known as Work.com. He is the author of the O'Reilly Facebook Cookbook, and he has been published in the Harvard Business Review. Rahaf Harfoush is the author of several books including Yes We Did. She was a contributor to the best-selling Wikinomics and Grown Up Digital.

Details

  • Title The Decoded Company: Know Your Talent Better Than You Know Your Customers
  • Author Leerom Segal; Aaron Goldstein; Jay Goldman
  • Binding Hardcover
  • Edition [ Edition: First
  • Pages 326
  • Volumes 1
  • Language ENG
  • Publisher Portfolio, New York
  • Date 2014-02-20
  • ISBN 9781591847144 / 1591847141
  • Weight 1.25 lbs (0.57 kg)
  • Dimensions 9 x 6.1 x 1 in (22.86 x 15.49 x 2.54 cm)
  • Library of Congress subjects Corporations, Organizational behavior
  • Library of Congress Catalog Number 2013039082
  • Dewey Decimal Code 658.314

About the author

Leerom Segal is the president and CEO of Klick and has been named "Entrepreneur of the Year" by the Business Development Bank of Canada, won the "Young Entrepreneur of the Year" award from Ernst and Young, been recognized as a "Top 40 Under 40" by The Globe & Mail, and been named to Profit Magazine's Hall of Fame as the youngest CEO ever to lead a nonprofit company. Aaron Goldstein is the co-founder of Klick and is a Senior Certified Project Manager Professional. Jay Goldman was Head of Marketing at Rypple, a venture-backed startup acquired by Salesforce in 2012 and now known as Work.com. He is the author of the O'Reilly Facebook Cookbook, and he has been published in the Harvard Business Review. Rahaf Harfoush is the author of several books including Yes We Did. She was a contributor to the best-selling Wikinomics and Grown Up Digital. She is also a contributor to The Next Web and Mark News.
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