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The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the
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The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home Paperback - 2004

by Gary Harper


From the publisher

All you need to understand the dynamics of conflict -- and the joy of resolution

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

From the rear cover

All you need to understand the dynamics of conflict -- and the joy of resolution

The Joy of Conflict Resolution
Transforming Victims, Villains and Heroes in the Workplace and at Home

Gary Harper

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

In over thirteen years as a trainer, facilitator and mediator, Gary Harper has taught thousands of people in both public and private sectors to successfully manage conflict. He also teaches for the Centre for Conflict Resolution at the Justice Institute in Vancouver, BC.

Details

  • Title The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home
  • Author Gary Harper
  • Binding Paperback
  • Pages 208
  • Volumes 1
  • Language ENG
  • Publisher New Society Publishers, Gabriola Island, BC, Canada
  • Date 2004-05-20
  • ISBN 9780865715158 / 0865715157
  • Weight 0.7 lbs (0.32 kg)
  • Dimensions 8.98 x 6.32 x 0.56 in (22.81 x 16.05 x 1.42 cm)
  • Themes
    • Topical: Family
  • Dewey Decimal Code 303.69

About the author

Gary Harper is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, BC.

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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and...
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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and at Home

by Harper, Gary

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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and...
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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and at Home

by Harper, Gary

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ISBN 10 / ISBN 13
9780865715158 / 0865715157
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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and at Home

by Harper, Gary

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ISBN 10 / ISBN 13
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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and...
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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and at Home

by Harper, Gary

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Used - Good
ISBN 10 / ISBN 13
9780865715158 / 0865715157
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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and...
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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and at Home

by Harper, Gary

  • Used
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Used - Good
ISBN 10 / ISBN 13
9780865715158 / 0865715157
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Seller rating:
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£5.37
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Show Details

Description:
New Society Publishers, Limited. Used - Good. Used book that is in clean, average condition without any missing pages.
Item Price
£5.37
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