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Technologies of Consumer Labor: A History of Self-Service
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Technologies of Consumer Labor: A History of Self-Service Paperback - 2017

by Michael Palm


From the publisher

This bookdocuments and examines the history of technology used by consumers to serve oneself. The telephone's development as a self-service technology functions as the narrative spine, beginning with the advent of rotary dialing eliminating most operator services and transforming every local connection into an instance of self-service. Today, nearly a century later, consumers manipulate 0-9 keypads on a plethora of digital machines. Throughout the book Palm employs a combination of historical, political-economic and cultural analysis to describe how the telephone keypad was absorbed into business models across media, retail and financial industries, as the interface on everyday machines including the ATM, cell phone and debit card reader. He argues that the naturalization of self-service telephony shaped consumers' attitudes and expectations about digital technology.

Details

  • Title Technologies of Consumer Labor: A History of Self-Service
  • Author Michael Palm
  • Binding Paperback
  • Pages 188
  • Volumes 1
  • Language ENG
  • Publisher Routledge
  • Date 2017
  • ISBN 9780815364740 / 0815364741
  • Dewey Decimal Code 303.483

About the author

Michael Palm is Assistant Professor of Media and Technology Studies in the Department of Communication Studies at University of North Carolina at Chapel Hill, USA

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Technologies of Consumer Labor: A History of Self-Service
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Technologies of Consumer Labor: A History of Self-Service

by Michael Palm

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Technologies of Consumer Labor: A History of Self-Service (Routledge Research in Cultural and...
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Technologies of Consumer Labor: A History of Self-Service (Routledge Research in Cultural and Media Studies)

by Palm, Michael

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Technologies of Consumer Labor: A History of Self-Service
Stock Photo: Cover May Be Different

Technologies of Consumer Labor: A History of Self-Service

by Palm, Michael

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ISBN 10 / ISBN 13
9780815364740 / 0815364741
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Technologies of Consumer Labor: A History of Self-Service

Technologies of Consumer Labor: A History of Self-Service

by Michael Palm

  • New
  • Paperback
Condition
New
Binding
Paperback
ISBN 10 / ISBN 13
9780815364740 / 0815364741
Quantity Available
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This seller has earned a 5 of 5 Stars rating from Biblio customers.
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Description:
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