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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability Hardcover - 1999 - 1st Edition
by Stanley A. Brown
First line
The first part of this book addresses the fundamental practices and skills that organizations must build upon in order to complete the evolutionary process toward Stage III customer care.
Details
- Title Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability
- Author Stanley A. Brown
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 320
- Volumes 1
- Language ENG
- Publisher Wiley, Toronto
- Date May 12, 1999
- ISBN 9780471643425 / 0471643424
- Weight 1.31 lbs (0.59 kg)
- Dimensions 9.67 x 6.36 x 0.92 in (24.56 x 16.15 x 2.34 cm)
- Dewey Decimal Code 658.8
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Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability
by Brown, Stanley A.
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Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
by Brown, Stanley A
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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability
by Brown, Stanley A.
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Strategic Customer Care: An Evolutionary Approach to Customer Care
by Brown, Stanley A.
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Toronto: Wiley. Fine in Near Fine dust jacket. 1999. First Edition. Hardcover. 0471643424 . A Good Read ships from Toronto and Niagara Falls, NY - customers outside of North America please allow two to three weeks for delivery. D/j has minor tip wear, small indent near spine. ; 8vo - over 7¾" - 9¾" Tall .
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Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
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Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
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Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
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Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability
by Stanley A. Brown
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Wiley & Sons, Incorporated, John, 2000. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability
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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability
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