Performance Management: A Business Process Benchmarking Approach Hardcover - 1994 - 1st Edition
by A. Rolstadas; Asbjorn Rolstadas (Editor); Asbja Rn Rolstada S. (Editor)
From the rear cover
The modern way to improve productivity is by a process-oriented approach. This involves focusing on the performance rather than the efficiency in a company. This new way of thinking, commonly referred to as performance management, is clearly explained and discussed in this book. Performance Management provides readers with a detailed overview of managing the performance of the modern enterprise by focusing on performance evaluation and measurement and performance improvement techniques. The book is organized in five parts as follows: productivity and competitiveness, performance planning, performance review, performance improvement, and performance-influencing factors. Productivity or performance improvement has developed into a key issue for many organizations. The book is vital reading for managers and executives in business- or technology-oriented positions, especially quality managers, planning personnel, technical and production managers and personnel dealing with enterprise development, procurement, and customer service. Performance Management will also be suitable as a text for business and engineering schools and colleges.
Details
- Title Performance Management: A Business Process Benchmarking Approach
- Author A. Rolstadas; Asbjorn Rolstadas (Editor); Asbja Rn Rolstada S. (Editor)
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 412
- Volumes 1
- Language ENG
- Publisher Kluwer Academic Publishers, New York, NY, U.S.A.
- Date 1994-12-31
- Illustrated Yes
- Features Illustrated
- ISBN 9780412605604 / 0412605600
- Weight 1.46 lbs (0.66 kg)
- Dimensions 9.5 x 6.38 x 1.08 in (24.13 x 16.21 x 2.74 cm)
- Library of Congress subjects Production management, Benchmarking (Management)
- Library of Congress Catalog Number 94074699
- Dewey Decimal Code 658.515
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Performance Management: A Business Process Benchmarking Approach
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Performance Management: A Business Process Benchmarking Approach
by Rolstadas, Asbjorn (Editor)
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