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McGraw-Hill Humanities/Social Sciences/Languages, 2009-09-18. Paperback. Good. Mild to moderate shelf/reading wear. Binding good. COVER TURNING UP. Orphans Treasure Box sells books to raise money for orphans and vulnerable kids.
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Details
- Title unknown
- Author unknown
- Binding Paperback
- Edition 10th Edition
- Pages 544
- Language ENG
- Publisher McGraw-Hill, U.S.A.
- Date 2009
- ISBN 9780073385174
Table of contents
Preface Pt. I Basics of Business and Professional Communication 11 Communicating at Work 32 Communication, Culture, and Work 33Pt. II Personal Skills 633 Verbal and Nonverbal Messages 654 Listening 975 Interpersonal Skills 1216 Principles of Interviewing 1557 Types of Interviews 183Pt. III Working in Groups 2218 Working in Teams 2239 Effective Meetings 261Pt. IV Making Effective Presentations 28510 Developing the Presentation 28711 Organizing Your Ideas 30712 Verbal and Visual Support in Presentations 33313 Delivering the Presentation 36714 Informative, Group, and Special-Occasion Speaking 39115 Persuasive Presentations 419 Appendix: Format and Design of Written Business Messages 447 Glossary 468 Notes 475 Acknowledgments 488 Index 489
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Communicating at Work: Principles and Practices for Business and the Professions Adler, Ronald and Elmhorst, Jeanne Marquardt
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