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Crucial Accountability: Tools for Resolving Violated Expectations, Broken
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior Paperback - 2013

by Kerry Patterson; Joseph Grenny; Ron McMillan

From the publisher

Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR CRUCIAL ACCOUNTABILITY:

"Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People

"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager

"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada

"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer

"This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Details

  • Title Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
  • Author Kerry Patterson; Joseph Grenny; Ron McMillan
  • Binding Paperback
  • Edition INTERNATIONAL ED
  • Pages 304
  • Volumes 1
  • Language ENG
  • Publisher McGraw-Hill Companies
  • Date 2013-06-14
  • Features Bibliography, Index, Table of Contents
  • ISBN 9780071829311 / 0071829318
  • Weight 0.9 lbs (0.41 kg)
  • Dimensions 8.9 x 5.9 x 0.7 in (22.61 x 14.99 x 1.78 cm)
  • Library of Congress subjects Interpersonal relations, Interpersonal communication
  • Library of Congress Catalog Number 2013006224
  • Dewey Decimal Code 302

About the author

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler are the leaders of VitalSmarts, an innovator in best-practices training products and services. The authors have taught millions of people worldwide and have worked with more than 300 of the Fortune 500 companies.

For more information, visit www.vitalsmarts.com.

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

by Patterson, Kerry

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad...
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al; Maxfield, David

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

by Patterson, Kerry

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad...
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al; Maxfield, David

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad...

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad...

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

by David Maxfield; Kerry Patterson; Ron McMillan; Al Switzler; Joseph Grenny

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad...

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad...

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad...

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

by David Maxfield; Kerry Patterson; Ron McMillan; Al Switzler; Joseph Grenny

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ISBN 10 / ISBN 13
9780071829311 / 0071829318
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McGraw-Hill Education, 2013. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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£5.15
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad...

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

by Kerry Patterson; Al Switzler; David Maxfield; Joseph Grenny; Ron McMillan

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ISBN 10 / ISBN 13
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