Crafting the Customer Experience For People Not Like You

Wiley, 2012-11-13. Hardcover. Like New. 9x6x0. Signed by Author. FAST SHIPPING & FREE TRACKING! The pages of this book are clean and unmarked.

Wiley, 2012. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

John Wiley, 2013. John Wiley, 2013, First Edition, 8vo, 197 pages. Inscribed and signed by author on front endpage. Book and jacket in near fine ondition.. Signed by Author. First Edition. Hard Cover. Near Fine/Near Fine. 8vo - over 7¾" - 9¾" tall.

Wiley, November 2012. Hardcover. Used Good/Very Good. Dust Jacket is clean and intact, with minor edge and corner wear. Front and back covers have very light edge and corner wear. Spine intact with no creasing or warping. Binding is tight and intact, pages clean and unmarked. Pages have light brown discoloration (tanning), but text is still readable. We… Read more about this item

Wiley, November 2012. Hardcover. Used - Good. First book has a $3.75 shipping fee, there is no additional shipping fee for addition books from our store. All of our books are in clean, readable condition (unless noted otherwise). Our books generally have a store sticker on the inside cover with our in store pricing. Being used books,… Read more about this item

Wiley. Used - Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp.

New. All orders ship by next business day! This is a new hardcover book. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business!

Wiley, 2012-11-13. Hardcover. Acceptable. 0.7000 in x 9.1000 in x 6.2000 in. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.

Wiley, 2012-11-13. hardcover. Good. 6x0x9.

Wiley & Sons, Incorporated, John. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Wiley & Sons, Incorporated, John. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

Wiley & Sons, Incorporated, John. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.

Wiley, 2012-11-13. Hardcover. New. New. In shrink wrap. Looks like an interesting title!

Hardcover. Good. Access codes and supplements are not guaranteed with used items.