Southwest, Virginia, USA
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About Mantel Books
Hi all ! We are a small family business located high atop the ancient and beautiful Allegheny Mountains in Southwest Virginia. We come at bookselling from a place in our hearts where our love of books holds a very prominent position! We love books. We also love the on-line marketplace...when business is conducted in a careful , thoughtful , personal , and professional manner. As we are often customers in this same on-line community , we know what we think constitutes \" careful , thoughtful , and professional \" and do our best to bring these standards to our bookselling business. As such , our item descriptions are ALWAYS born from a careful and close inspection of the particular book or other media being described which will tell you , to the best of our abilities , about any shortcomings and/or positive attributes it may or may not have. We refuse to use vague generalized statements like \"may have underlining , may not have DJ , etc.\" since we do not consider this information to be of any real value to you , the potential customer. And certainly it is NOT thoughtful ! Too , we welcome correspondence. We want you to make an informed decision and know that you are free to request more information from us. We will do our best to personally answer each request in a timely manner. Lastly , you can be assured that your book or other media will be packaged with pride . We ALWAYS use packing materials that protect not only against crush but also against moisture damage. Using only a plain envelope simply will not do. Afterall, we do love each and every volume ! If you receive an item and are not totally satisfied then please contact through email immediately so that we may begin resolution . You may rest assured that it will be handled in a \"careful , thoughtful , and professional\" manner !! Thanks! Mantel Books Along the Alleghenies, Virginia
Terms of sale for Mantel Books
Greetings. Each individual item we sell is carefully and thoughtfully inspected by top-shelf ( and incurable! ) collectors/bibliophiles and described accordingly. If upon receipt you are not completely satisfied with your selection , please contact us through email immediately so that we may initiate a resolution. If it is determined that you require a full refund of the total delivered price , then you must ensure that the item is returned to Mantel Books in the same condition in which it was received. Return packaging and shipping is not refundable and is the sole responsibility of purchaser. We happily accept payment electronically through Paypal. Additionally , we may accept payments mailed directly to us, but please contact us before commiting to purchase if you would like to pay using a personal check or money order.Please note that when using personal check or money order we require that payment in full be received within 7 business days of purchase.We will ship your order only after such time that these payment forms have been converted to cash monies. This time typically ranges from three days to three weeks , so please be patient when using these methods ! Electronically paid orders will be shipped within 24 hours.In any case , all orders are carefully packaged for shipment no matter the type of payment or destination.