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As members of PADA, ABAA and ILAB, we guarantee that all items we sell are authentic and as represented and described. But our guarantee is more than that: as lovers and purveyors of rare books and documents that speak to us across time, this is a fundamental value of our business. We do not offer for sale any items which we do not believe in 100% as to do otherwise would be a betrayal of our values. We strive for accurate descriptions of all items and display photographs of everything we offer and are happy to provide further images on request by email and to answer any detailed questions about condition by phone or email prior to purchase. In the very rare instance where we may have overlooked a significant condition issue, we are always willing to accept a return within 3 days of receipt of an item. But we also sell all items - through our website and through direct negotiation by phone or email - subject to the following stipulation:

Unless sold "on approval" by advance agreement in writing, should a client at any point have authenticity concerns about an item purchased from us, we require any return request to be accompanied by THREE written opinions against the authenticity of the item in question. These opinions must be from recognized specialist dealers/authenticators in the relevant field of autographs/manuscripts, art, or books/music. If the claim is in regards to an autograph, at least one opinion must be from a member of the Professional Autograph Dealers Association (a guide by specialization is posted on the PADA website). We do not accept returns under any other circumstances. All purchases made from Schubertiade Music & Arts LLC (through the website, by phone or email, or through any other sales outlet) constitute the purchaser's consent to these terms.

In some circumstances by mutual agreement we may agree to accept back an item for other reasons, subject to a restocking fee of 25%