People Skills - How to Assert Yourself, Listen to Others and Resolve Conflicts
by Bolton, Robert
- Used
- good
- Paperback
- first
- Condition
- Good/No Jacket
- ISBN 10
- 0724809236
- ISBN 13
- 9780724809233
- Seller
-
Georgetown, South Australia, Australia
Payment Methods Accepted
About This Item
Australia: Prentice - Hall, 1986. some wear cover edges, owners name title page, clear adhesive cover, otherwise book clean and tight.. First Edition. Soft Cover. Good/No Jacket. 8vo - over 7¾" - 9¾" tall.
Synopsis
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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Details
- Bookseller
- Laura Books
(AU)
- Bookseller's Inventory #
- 028690
- Title
- People Skills - How to Assert Yourself, Listen to Others and Resolve Conflicts
- Author
- Bolton, Robert
- Format/Binding
- Paperback
- Book Condition
- Used - Good
- Jacket Condition
- No Jacket
- Edition
- First Edition
- ISBN 10
- 0724809236
- ISBN 13
- 9780724809233
- Publisher
- Prentice - Hall
- Place of Publication
- Australia
- Date Published
- 1986
- Size
- 8vo - over 7¾" - 9&f
- Keywords
- People Skills Assert Yourself Listen Others Resolve Conflicts Bolton
- Bookseller catalogs
- Psychology, Sociology, Anthropology, Psychiatry;
Terms of Sale
Laura Books
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives wrongly described or damaged. Please ensure you have read the book or item description before ordering and understand its condition. Images , if provided, form part of the description. Any quoted postage is for books up to 500gm. Books weighing over this may incur extra postage charges. Due to the logistics of our operation we are not next day postage. Any quoted postage times are estimates only and are subject to Australia Post services.
About the Seller
Laura Books
Biblio member since 2017
Georgetown, South Australia
About Laura Books
Our store is online only. We began in 2004 and since then have shipped books extensively throughout Australia and Internationally. Our books are categorized into about 75 categories including Australiana, Art, Agriculture, Politics, Large Print and many others. Our books vary widely in condition and we encourage customers to ensure they have read and understood the description prior to ordering. Requests for Images or extra images is encouraged.
Glossary
Some terminology that may be used in this description includes:
- Tight
- Used to mean that the binding of a book has not been overly loosened by frequent use.
- First Edition
- In book collecting, the first edition is the earliest published form of a book. A book may have more than one first edition in...
- Title Page
- A page at the front of a book which may contain the title of the book, any subtitles, the authors, contributors, editors, the...
- Edges
- The collective of the top, fore and bottom edges of the text block of the book, being that part of the edges of the pages of a...
- Jacket
- Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
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