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Keeping the Edge   Giving Customers the Service They Demand

Keeping the Edge Giving Customers the Service They Demand

Keeping the Edge   Giving Customers the Service They Demand
Stock Photo: Cover May Be Different

Keeping the Edge Giving Customers the Service They Demand

by Dick Schaaf

  • Used
  • Fine
  • Hardcover
  • Signed
  • first
Condition
Fine/Near Fine
ISBN 10
0525937994
ISBN 13
9780525937999
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Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Lancaster, Pennsylvania, United States
Item Price
£9.69
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About This Item

New York: Dutton, 1995. 1st Edition 1st Printing. Hardcover. Fine/Near Fine. 8vo - over 7¾ - 9¾" tall. First printing. Author inscribed on first free end paper. Dick Schaaf's Executive Summary letter included. Gilt lettering on red & blue covers in a black & red dust jacket. 8vo, 358pp. The dust jacket has a crease at the lower back corner.

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Details

Bookseller
NWJBOOKS US (US)
Bookseller's Inventory #
003175
Title
Keeping the Edge Giving Customers the Service They Demand
Author
Dick Schaaf
Format/Binding
Hardcover
Book Condition
Used - Fine
Jacket Condition
Near Fine
Quantity Available
1
Edition
1st Edition 1st Printing
ISBN 10
0525937994
ISBN 13
9780525937999
Publisher
Dutton
Place of Publication
New York
Date Published
1995
Pages
358
Size
8vo - over 7¾ - 9¾
Keywords
business; nonfiction, signed; customer service

Terms of Sale

NWJBOOKS

30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.

About the Seller

NWJBOOKS

Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Biblio member since 2021
Lancaster, Pennsylvania

About NWJBOOKS

Specializing in signed, rare and out of print books.

Glossary

Some terminology that may be used in this description includes:

Gilt
The decorative application of gold or gold coloring to a portion of a book on the spine, edges of the text block, or an inlay in...
Fine
A book in fine condition exhibits no flaws. A fine condition book closely approaches As New condition, but may lack the...
Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
Inscribed
When a book is described as being inscribed, it indicates that a short note written by the author or a previous owner has been...

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