Stock Photo: Cover May Be Different
Keeping the Edge Giving Customers the Service They Demand
by Dick Schaaf
- Used
- Fine
- Hardcover
- Signed
- first
- Condition
- Fine/Near Fine
- ISBN 10
- 0525937994
- ISBN 13
- 9780525937999
- Seller
-
Lancaster, Pennsylvania, United States
Payment Methods Accepted
About This Item
New York: Dutton, 1995. 1st Edition 1st Printing. Hardcover. Fine/Near Fine. 8vo - over 7¾ - 9¾" tall. First printing. Author inscribed on first free end paper. Dick Schaaf's Executive Summary letter included. Gilt lettering on red & blue covers in a black & red dust jacket. 8vo, 358pp. The dust jacket has a crease at the lower back corner.
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Details
- Bookseller
- NWJBOOKS (US)
- Bookseller's Inventory #
- 003175
- Title
- Keeping the Edge Giving Customers the Service They Demand
- Author
- Dick Schaaf
- Format/Binding
- Hardcover
- Book Condition
- Used - Fine
- Jacket Condition
- Near Fine
- Quantity Available
- 1
- Edition
- 1st Edition 1st Printing
- ISBN 10
- 0525937994
- ISBN 13
- 9780525937999
- Publisher
- Dutton
- Place of Publication
- New York
- Date Published
- 1995
- Pages
- 358
- Size
- 8vo - over 7¾ - 9¾
- Keywords
- business; nonfiction, signed; customer service
Terms of Sale
NWJBOOKS
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
About the Seller
NWJBOOKS
Biblio member since 2021
Lancaster, Pennsylvania
About NWJBOOKS
Specializing in signed, rare and out of print books.
Glossary
Some terminology that may be used in this description includes:
- Gilt
- The decorative application of gold or gold coloring to a portion of a book on the spine, edges of the text block, or an inlay in...
- Fine
- A book in fine condition exhibits no flaws. A fine condition book closely approaches As New condition, but may lack the...
- Jacket
- Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
- Inscribed
- When a book is described as being inscribed, it indicates that a short note written by the author or a previous owner has been...