Basic Conversational French

Customer satisfaction is our goal. We are not professional booksellers. We do our best to describe the condition of our products. Please read the descriptions and look at the pictures. If you have any questions or would like additional photos, please contact us before purchasing the item.

If you are unhappy for any reason, please let us know and we'll do our best to address your concern or you can return the item for a refund as described below.

Return Policy

• If the item fails to match its published description, contact us with the reason within thirty (30) calendar days of receiving it. We will send you a return prepaid shipping label and a return number. When we receive the item in same condition that it was sent to you, we will reimburse you purchase price, shipping costs including any insurance.

• If the item matches its published description and you have any other reason for returning it, contact us with the reason within seven (7) calendar days of receiving it. We will send you a return number. When we receive the item in same condition that it was sent to you, we will reimburse you the purchase price. You will need to cover the return postage and any insurance.

U.S. orders will be sent with Automated Package Tracking, where available. If your order is heavy or over-sized, we will contact you regarding any extra shipping costs. All international addresses must contain a street number or the order will be returned to us by the post office.

Books or sets of books (such as encyclopedias) over one pound require additional postage.

Insurance is required extra charge on all orders of $50 or more.

If you want insurance on orders under $50, please let us know.

We will provide you with a specific shipping cost for your confirmation before the sale is completed.