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America's Service Meltdown : Restoring Service Excellence in the Age of the Customer

America's Service Meltdown : Restoring Service Excellence in the Age of the Customer

America's Service Meltdown : Restoring Service Excellence in the Age of the

America's Service Meltdown : Restoring Service Excellence in the Age of the Customer

by Raul Pupo

  • Used
  • very good
  • Hardcover
Condition
Very Good
ISBN 10
0313386021
ISBN 13
9780313386022
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Seattle, Washington, United States
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About This Item

ABC-CLIO, LLC, 2010. Hardcover. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. An ex-library book and may have standard library stamps and/or stickers. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.

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Details

Seller
ThriftBooks US (US)
Seller's Inventory #
G0313386021I4N10
Title
America's Service Meltdown : Restoring Service Excellence in the Age of the Customer
Author
Raul Pupo
Format/Binding
Hardcover
Book Condition
Used - Very Good
Quantity Available
1
ISBN 10
0313386021
ISBN 13
9780313386022
Publisher
ABC-CLIO, LLC
Place of Publication
Santa Barbara, Ca
Date Published
2010

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About the Seller

ThriftBooks

Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Biblio member since 2018
Seattle, Washington

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Glossary

Some terminology that may be used in this description includes:

Spine
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
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