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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Paperback - 2001
by Frederick F. Reichheld
The "BusinessWeek" bestseller is now available in paperback with a new Preface by the author. In this new edition, Reichheld reveals the secrets of successful companies that base their business strategies on loyal relationships.
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- Title The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
- Author Frederick F. Reichheld
- Binding Paperback
- Edition Reprint
- Pages 352
- Volumes 1
- Language ENG
- Publisher Harvard Business Review Press, New Delhi
- Date 2001-09
- ISBN 9781578516872 / 1578516870
- Weight 0.99 lbs (0.45 kg)
- Dimensions 9.25 x 6.13 x 1 in (23.50 x 15.57 x 2.54 cm)
- Library of Congress subjects Job satisfaction, Customer relations
- Library of Congress Catalog Number 2002284001
- Dewey Decimal Code 658.4
About the author
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
by Reichheld, Frederick F.
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The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
by Reichheld, Frederick F
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
by Reichheld, Frederick F. & Teal, Thomas
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Harvard Business School Press, Boston, MA, 1996. Edition Unstated. Softcover. Very Good Condition/No Dust Jacket. Some shelf and corner wear. Some highlighting. Binding is tight and solid in very good condition. Good study copy. Looks Nice. Size: 24 cm. 323 pp. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Education; Customer relations; ISBN: 1578516870. ISBN/EAN: 9781578516872. Dewey Code: 658.4 21. Pictures of this item not already displayed here available upon request. Inventory No: 1561006341. . 9781578516872
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
by Reichheld, Frederick F
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Reichheld, Frederick F./ Teal, Thomas, 2001-09-15. Revised ed. paperback. Used: Good.
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