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Loyalty Rules!: How Today's Leaders Build Lasting Relationship
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Loyalty Rules!: How Today's Leaders Build Lasting Relationship Hardcover - 2001 - 1st Edition

by Frederick F. Reichheld


First line

Loyalty, the key to success in today's economy?

Details

  • Title Loyalty Rules!: How Today's Leaders Build Lasting Relationship
  • Author Frederick F. Reichheld
  • Binding Hardcover
  • Edition number 1st
  • Edition 1
  • Pages 213
  • Volumes 1
  • Language ENG
  • Publisher Harvard Business Review Press, Boston, Massachusetts, U.S.A.
  • Date August 10, 2001
  • ISBN 9781578512058 / 1578512050
  • Weight 1.19 lbs (0.54 kg)
  • Dimensions 9.56 x 6.4 x 0.91 in (24.28 x 16.26 x 2.31 cm)
  • Library of Congress subjects Leadership, Customer relations
  • Library of Congress Catalog Number 2001024195
  • Dewey Decimal Code 658.812

Media reviews

Citations

  • Booklist, 08/01/2001, Page 2065
  • BookPage, 10/01/2001, Page 22
  • Publishers Weekly, 08/27/2001, Page 72
  • Reference and Research Bk News, 02/01/2002, Page 98

About the author

Frederick Reichheld is a director of Bain & Company in Boston. He is the author of The Loyalty Effect (over 125,000 copies sold), as well as several articles in the Harvard Business Review and The Wall Street Journal.
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Loyalty Rules! How Leaders Build Lasting Relationships

by Frederick F. Reichheld

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Loyalty Rules! How Leaders Build Lasting Relationships

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Loyalty Rules! How Leaders Build Lasting Relationships
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Loyalty Rules! How Leaders Build Lasting Relationships

by Reichheld, Frederick F.

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Loyalty Rules! How Leaders Build Lasting Relationships

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Loyalty Rules! : How Today's Leaders Build Lasting Relationship

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Loyalty Rules! : How Today's Leaders Build Lasting Relationship

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ISBN 10 / ISBN 13
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Loyalty Rules! How Leaders Build Lasting Relationships

by Reichheld, Frederick F

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