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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect
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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience Hardcover - 2010

by Charles Kenney


From the publisher

For decades, the manufacturing industry has employed the Toyota Production System - the most powerful production method in the world - to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method.

Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology.

Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer - the patient. This book shows you how you use this system to transform your own organization.

Details

  • Title Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
  • Author Charles Kenney
  • Binding Hardcover
  • Edition [ Edition: first
  • Pages 248
  • Volumes 1
  • Language ENG
  • Publisher Productivity Press, U.S.A.
  • Date 2010-11-11
  • Illustrated Yes
  • Features Bibliography, Glossary, Illustrated, Index, Table of Contents
  • ISBN 9781563273759 / 1563273756
  • Weight 1.05 lbs (0.48 kg)
  • Dimensions 9.1 x 6.2 x 0.7 in (23.11 x 15.75 x 1.78 cm)
  • Themes
    • Geographic Orientation: Washington
    • Locality: Seattle-Bellevue-Everett, Wa
  • Library of Congress subjects Medical care - United States, Health services administration - United
  • Library of Congress Catalog Number 2010040400
  • Dewey Decimal Code 362.120

Media reviews

Citations

  • Reference and Research Bk News, 02/01/2011, Page 282
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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
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Transforming Health Care

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