Description:
[ Edition: First ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Kaplan Pub Date: 4/3/2007 Binding: Paperback Pages: 265
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals Paperback - 2007
by Marty Seldman; C. John Futterknecht; Benjamin S. Sorensen
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- Title Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
- Author Marty Seldman; C. John Futterknecht; Benjamin S. Sorensen
- Binding Paperback
- Edition Original
- Pages 265
- Volumes 1
- Language ENG
- Publisher Kaplan Publishing, New York
- Date 2007
- Illustrated Yes
- ISBN 9781419596094 / 1419596098
- Weight 0.79 lbs (0.36 kg)
- Dimensions 8.46 x 4.98 x 0.78 in (21.49 x 12.65 x 1.98 cm)
- Library of Congress subjects Customer services
- Library of Congress Catalog Number 2006038557
- Dewey Decimal Code 658.812
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Custmer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
by Marty Seldman, John Futterknecht, Ben Sorensen
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
by Seldman, Marty, John Futterknecht, & Ben Sorensen / Jovita Thomas-Williams, foreword
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Kaplan Publishing. 2013. fine. Paperback. ISBN:9781419596094 9th ptg.; 9" tall; xx + 265 pages, including index .
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
by Seldman, Martin L., Futterknecht, John, Sorensen, Ben
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Kaplan Publishing. Used - Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner’s name, short gifter’s inscription or light stamp.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
by Seldman, Martin L.; Futterknecht, John; Sorensen, Ben
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Kaplan Publishing, 4/3/2007. Paperback. Very Good. 6x0x9. Paperback book in good condition.
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Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
by Seldman, Martin L., Futterknecht, John, Futterknecht, C. John, Seldman, Marty, Sorensen, Benjamin S
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Kaplan Publishing. Used - Good. Used book that is in clean, average condition without any missing pages.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
by Seldman, Marty; Futterknecht, C. John; Sorensen, Benjamin S.
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Kaplan Publishing, 2007. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
by Seldman, Marty; Futterknecht, C. John; Sorensen, Benjamin S.
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Kaplan Publishing, 2007. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
by Seldman, Martin L.
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
by Seldman, Martin L.; Futterknecht, John; Sorensen, Ben
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Kaplan Publishing, 2007-04-03. Paperback. New. New. In shrink wrap. Looks like an interesting title!
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