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Paperback. Good.
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Managing and Motivating Contact Center Employees Paperback - 2002 - 1st Edition
by Malcom Carlaw; Peggy Carlaw (Joint Author); Vasudha Kathleen Deming (Joint Author)
First line
In contact centers where morale is high, employees approach their work with energy, enthusiasm, and willingness.
Details
- Title Managing and Motivating Contact Center Employees
- Author Malcom Carlaw; Peggy Carlaw (Joint Author); Vasudha Kathleen Deming (Joint Author)
- Binding Paperback
- Edition number 1st
- Edition 1
- Pages 350
- Volumes 1
- Language ENG
- Publisher McGraw-Hill Companies, U.S.A
- Date December 24, 2002
- Illustrated Yes
- ISBN 9780071388887 / 0071388885
- Weight 1.22 lbs (0.55 kg)
- Dimensions 9.24 x 7.4 x 0.66 in (23.47 x 18.80 x 1.68 cm)
- Library of Congress subjects Employee motivation, Customer services - Management
- Library of Congress Catalog Number 2002152473
- Dewey Decimal Code 658.812
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Managing and Motivating Contact Center Employees
by Friedmann, Kurt
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GORING BY SEA, West Sussex, United Kingdom
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Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
by Deming, Vasudha K., Carlaw, Peggy, Carlaw, Malcolm, Friedmann, Kurt
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McGraw-Hill Companies, The. Used - Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Managing and Motivating Contact Center Employees
by Carlaw, Malcom
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McGraw-Hill Companies, 2002. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
by Deming, Vasudha K., Carlaw, Peggy, Carlaw, Malcolm, Friedmann, Kurt
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- 9780071388887 / 0071388885
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McGraw-Hill Companies, The. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
by Malcolm Carlaw; Peggy Carlaw; Vasudha Kathleen Deming; Kurt Friedmann
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U.S.A: McGraw-Hill, 2002. 1st Edition. Soft cover. Very Good. 9x7x0. Clean With No Highlighting Or Marks Inside. In Very Good Condition. Paperback 296 Pages With The Index.- We can ship from Canada and the USA, based on your address. Specializing in academic, collectible and historically significant, providing the utmost quality and customer service satisfaction. For any questions feel free to email us.
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Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
by Malcolm Carlaw
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Newport Coast, California, United States
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
by Malcolm Carlaw; Peggy Carlaw; Vasudha Kathleen Deming; Kurt Friedmann
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McGraw-Hill, 2002-12-24. Paperback. New. New. In shrink wrap. Looks like an interesting title!
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