Home The KPI Compendium: 20,000 Key Performance Indicators used in practice by Smartkpis Com; Aurel Brudan (Editor); The Kpi Institute (ISBN: 9781483912462)

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The KPI Compendium: 20,000 Key Performance Indicators used in practice Paperback - 2013

Name: The KPI Compendium: 20,000 Key Performance Indicators used in practice
Price: 72.59 USD
Availability: InStock
Author: The KPI Institute
ISBN: 9781483912462

by Smartkpis Com; Aurel Brudan (Editor); The Kpi Institute

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From the publisher

By assembling the largest collection of KPIs in a single book, The KPI Institute provides a powerful practice based learning tool.

The KPI Compendium lists over 20,000 Key Performance Indicators (KPIs) examples listed by the smartKPIs.com team of researchers on the website with the same name.

Main features:

Each example has an identification number assigned to it, that can be used to look up additional KPI documentation on the website.
All examples are grouped in a taxonomy structured around 3 contexts: global, organizational and personal.
Contexts are grouped in further categories such as functional areas and industries

Functional areas covered:

Accounting
Accounts Payable - Accounts Receivable
Corporate Services
Administration - Office Support - Corporate Travel - Facilities - Property Management - Legal Services
CSR / Sustainability / Environmental Care
Corporate Social Responsibility - Environmental Care
Finance
Asset - Portfolio management - Financial stability - Forecasts & Valuation - Liquidity - Profitability
Governance, Compliance and Risk
Compliance and Audit Management - Governance - Risk Management
Human Resources
Information Technology
Application Development - Data Center - Enterprise Architecture - IT - General - IT - Security - Network Management - Service Management
Knowledge and Innovation
Innovation - Knowledge Management - R & D
Management
Marketing & Communications
Advertising - Marketing - Public Relations
Online Presence - eCommerce
eCommerce - Email Marketing - Online Advertising - Online Publishing - Weblogs - Search Engine Optimization (SEO) - Web Analytics
Portfolio and Project Management
Benefits Realization Management - Portfolio Management - Project Management
Production & Quality Management
Maintenance - Production - Quality Management
Sales and Customer Service
Customer Service - Sales
Supply Chain, Procurement, Distribution
Contract Management - Inventory Management - Logistics / Distribution - Procurement / Purchasing - Supply Chain Management

Industries covered:

Agriculture
Arts and Culture
Construction & Capital Works
Education & Training
Financial Institutions
Government - Local
Government - State/Federal
Healthcare
Emergency Response/Ambulance Services - Healthcare Support Services - Hospitals - Medical Laboratory - Medical Practice - Preventive Healthcare - Veterinary Medicine
Hospitality & Tourism
Food and Beverage Service - Hotel/Accommodation - Tour Operator - Travel Agency
Infrastructure Operations
Airports - Ports - Railways - Roads
Manufacturing
Media
Non-profit / Non-governmental
Postal and Courier Services
Professional Services
Accounting Services - Business Consulting - Engineering - Legal Practice - Recruitment/Employment Activities - Publishing
Real Estate/Property
Property Management - Real Estate Development - Real Estate Transactions
Resources
Coal and Minerals Mining - Oil and Gas - Sustainability/Green Energy
Retail
Sport Management
Coaching/Training - Sport Club Management - Sport Event Organization
Telecommunications/Call Center
Call Center - Telecommunications
Transportation
Airlines - Land Transport (Road & Rail) - Local Public Transport - Marine Transport/Shipping
Utilities
Electricity - Natural Gas - Water and Sewage

Details

Title The KPI Compendium: 20,000 Key Performance Indicators used in practice
Author Smartkpis Com; Aurel Brudan (Editor); The Kpi Institute
Binding Paperback
Pages 300
Volumes 1
Language ENG
Publisher Createspace Independent Publishing Platform
Date 2013-03-27
ISBN 9781483912462 / 1483912469
Weight 1.54 lbs (0.70 kg)
Dimensions 11.02 x 8.5 x 0.63 in (27.99 x 21.59 x 1.60 cm)

About the author

The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs. It operates www.smartKPIs.com, the result of the research program dedicated to documenting and cataloging how KPIs are used in practice, an online portal containing the largest collection of well documented KPI examples, supported by a community of tens of thousands of members.

Over the last three years, the team at The KPI Institute:

Documented 7,000+ KPIs from 15 functional areas and 24 industries;
Reviewed 1,000+ performance reports from 125 countries;
Referenced 20,000+ resources as part of the documentation process;
Developed over 30 KPI Dashboards and Balanced Scorecards.

The main activities of The Institute include:

Research and Publications - contributing to the development of the performance management discipline by actively researching and publishing articles and reports;
Education - delivering performance management training to develop skills in related processes/systems, from KPI selection to Balanced Scorecard implementations.

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