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The Quality Business: Quality Issues in the Smaller Firm
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The Quality Business: Quality Issues in the Smaller Firm Hardcover - 1997

by Robert Blackburn; James Curran; Julian North


From the publisher

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

Details

  • Title The Quality Business: Quality Issues in the Smaller Firm
  • Author Robert Blackburn; James Curran; Julian North
  • Binding Hardcover
  • Edition First edition
  • Pages 246
  • Volumes 1
  • Language ENG
  • Publisher Routledge, London
  • Date 1997-12-25
  • ISBN 9780415146081 / 0415146089
  • Weight 1 lbs (0.45 kg)
  • Dimensions 8.76 x 6.36 x 0.89 in (22.25 x 16.15 x 2.26 cm)
  • Reading level 1480
  • Library of Congress subjects Small business - Management, Total quality management
  • Library of Congress Catalog Number 98133987
  • Dewey Decimal Code 658.401

About the author

Julian North is a Researcher in the Small Business Research Centre at Kingston University., Robert A.Blackburn is Director of the Small Business Research Centre at Kingston University., James Curran is Emeritus Professor of Small Business Studies at Kingston University.,
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The Quality Business: Quality Issues in the Smaller Firm
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The Quality Business: Quality Issues in the Smaller Firm

The Quality Business: Quality Issues in the Smaller Firm

by Robert Blackburn

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The Quality Business: Quality issues and smaller firms (Routledge Studies in Entrepreneurship and Small Business)

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