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Inside the Mind of the Shopper: The Science of Retailing
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Inside the Mind of the Shopper: The Science of Retailing Hardcover - 2009 - 1st Edition

by Herb Sorenson


From the publisher

What do you really do when you shop? The answers are fascinating and, for retailers, they're cash in the bank. In "Inside the Mind of the Shopper: The Science of Retailing," world-renowned retail consultant Dr. Herb Sorensen, Ph.D. uncovers the truth about the retail shopper and rips away the myths and mistakes that lead retailers to miss their greatest opportunities. Every year, says Sorensen, shoppers will spend a quadrillion seconds in supermarkets and they'll waste 80% of that time. Sorensen analyzes consumer behavior how shoppers make buying decisions as they move through supermarkets and other retail stores and presents powerful, tested strategies for designing more effective stores, improving merchandising, and driving double-digit sales increases. He identifies simple interventions that can have dramatic sales effects, and shows why many common strategies simply don't work. You'll learn how to appeal to the "quick trip" shopper; make the most of all three "moments of truth"; understand consumers' powerful in-store migration patterns; improve collaboration between manufacturers and retailers; learn the lessons of Stew Leonard's and other innovators; and much more. Then, in Part II, Sorensen presents revealing interviews with several leading in-store retail experts, including crucial insights on using technology and retailing to multicultural communities."

Details

  • Title Inside the Mind of the Shopper: The Science of Retailing
  • Author Herb Sorenson
  • Binding Hardcover
  • Edition number 1st
  • Edition 1
  • Pages 227
  • Volumes 1
  • Language ENG
  • Publisher Wharton School Publishing, U.S.A.
  • Date 2009-05
  • Illustrated Yes
  • ISBN 9780137126859 / 0137126859
  • Weight 1.05 lbs (0.48 kg)
  • Dimensions 9.1 x 6.3 x 0.8 in (23.11 x 16.00 x 2.03 cm)
  • Library of Congress subjects Marketing, Consumer behavior
  • Library of Congress Catalog Number 2008055010
  • Dewey Decimal Code 658.87

About the author

Herb Sorensen is a preeminent authority on observing and measuring shopping behavior and attitudes within the four walls of the store. He has worked with Fortune 100 retailers and consumer packaged-goods manufacturers for more than 35 years, studying shopper behavior, motivations, and perceptions at the point of purchase. Sorensen s patented shopper-tracking technology PathTracker(r) is helping to revolutionize retail marketing strategies from a traditional product-centric perspective to a new shopper-centric focus. As "Baseline "magazine commented, Herb Sorensen and Paco Underhill are the yin and yang of observational research. Herb has conducted studies in North America, Europe, Asia, Australia, and South America. His research has been published in "AMA s Marketing Research," "The Journal of Advertising Research," "FMI Advantage Magazine," "Progressive Grocer," and "Chain Drug Review," and he has been utilized as an expert source for "The Wall Street Journal," "Supermarket News," and "BusinessWeek." Additionally, he is currently a panelist of Retail Wire s Brain Trust. Herb was named one of the top 50 innovators of 2004 by "Fast Company Magazine," and shared the American Marketing Association s 2007 EXPLOR Award for technological applications that advance research, with Peter Fader and his group at the Wharton School of Business of the University of Pennsylvania. Herb has a Ph.D. in Biochemistry. "
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Wharton School Publishing. As New in As New dust jacket. 2009. Hardcover. 0137126859 . 19 oz.; 227 pages; Unread/Unmarked HC w/DJ . In this book, the author uncovers the truth about the retail shopper and rips away the myths and mistakes that lead retailers to miss their greatest opportunities. He reveals how consumers actually behave, move and make buying decisions. He presents powerful, tested strategies for increasing sales and designing more effective stores. .
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