Strategic Customer Service

by Goodman, John a

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Includes index.

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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

Condition
Used - Very Good
Published
2009
Binding
Hardcover
ISBN
9780814413333
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AMACOM, 2009. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

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Used - Good Condition
Edition
[ Edition: first ]
ISBN
9780814413333
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1
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[ Edition: first ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: AMACOM Pub Date: 5/13/2009 Binding: Hardcover Pages: 272
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A.

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ISBN
9780814413333
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A.

Condition
Used - Good
Binding
Hardcover
ISBN
9780814413333
Quantity Available
1
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Bonita
Newport Coast, California, USA
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hardcover. Good. Access codes and supplements are not guaranteed with used items.
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A.

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Used - Good
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AudioCD
ISBN
9781978671515
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audioCD. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A.

Condition
Used - Good
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AudioCD
ISBN
9781978671508
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1
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Bonita
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audioCD. Good. Access codes and supplements are not guaranteed with used items.
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