Ownership Quotient

by Heskett, James L

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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

by Heskett, James L., Sasser, W. Earl, Wheeler, Joe, Berman Press Staff

Condition
Used - Very Good
ISBN
9781422110232
Quantity Available
1
Seller
Better World Books
Mishawaka, Indiana, USA
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
£5.48

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Description:
Harvard Business Review Press. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Item Price
£5.48
No image available

The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

by Heskett, James L., Sasser, W. Earl, Wheeler, Joe, Berman Press Staff

Condition
Used - Good
ISBN
9781422110232
Quantity Available
1
Seller
Better World Books
Mishawaka, Indiana, USA
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
£5.62

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Description:
Harvard Business Review Press. Used - Good. Used book that is in clean, average condition without any missing pages.
Item Price
£5.62
No image available

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

by Heskett, James L.

Condition
Used - Good
Binding
Hardcover
ISBN
9781422110232
Quantity Available
1
Seller
Bonita
Newport Coast, California, USA
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
£31.23

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Description:
Hardcover. Good. Access codes and supplements are not guaranteed with used items.
Item Price
£31.23