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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
by Bolton, Robert
- Used
- Condition
- UsedGood
- ISBN 10
- 067162248X
- ISBN 13
- 9780671622480
- Seller
-
Interlochen, Michigan, United States
Payment Methods Accepted
About This Item
UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Synopsis
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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Details
- Bookseller
- Blue Vase Books LLC
(US)
- Bookseller's Inventory #
- 31UF1U00163H_ns
- Title
- People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
- Author
- Bolton, Robert
- Book Condition
- UsedGood
- Quantity Available
- 1
- Binding
- Paperback
- ISBN 10
- 067162248X
- ISBN 13
- 9780671622480
- Publisher
- Touchstone
- Place of Publication
- Old Tappan, New Jersey, U.s.a.
- This edition first published
- 1986-06-06
Terms of Sale
Blue Vase Books LLC
We guarantee every book we sell to be in the condition as described by us. If you receive a damaged or incorrect item we will correct the situation, quite often without the need for you to return anything!
We will accept returns for any reason within 30 days of original purchase date. Items that are no longer needed or wanted can be returned to us within the 30 day period. Upon receipt and inspection of the item, a refund will be granted.
We will accept returns for any reason within 30 days of original purchase date. Items that are no longer needed or wanted can be returned to us within the 30 day period. Upon receipt and inspection of the item, a refund will be granted.
About the Seller
Blue Vase Books LLC
Biblio member since 2020
Interlochen, Michigan
About Blue Vase Books LLC
Blue Vase Books is a dynamic book seller located in Northern Michigan. We offer thousands of books for sale online and in our retail store located in Interlochen, Michigan.
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- Spine
- The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
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