Keep It Shut: What to Say, How to Say It, and When to Say Nothing at All

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If the order does not arrive within 7 business days of the estimated delivery date for domestic shipments, or within 14 business days of the estimated delivery date for international shipments, you are eligible for a full refund of the purchase price, including shipping costs. You must contact Biblio.com within 30 days of the estimated delivery date to initiate a refund for an order lost in transit.

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You are eligible to receive a full refund of the purchase price, including the original shipping costs, if your return is a result of an error on the bookseller's part. Refunds on return shipping costs are at the discretion of the participating bookseller or Biblio.com. To receive a refund, you must send the item directly to the bookseller within 30 days of the estimated delivery date, in the same condition in which it was received.