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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

by Lee Cockerell

  • Used
  • Good
  • Hardcover
Condition
Good
ISBN 10
0770435602
ISBN 13
9780770435608
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About This Item

Currency, 2013-01-01. Hardcover. Good. 5x0x7.

Synopsis

Lee Cockerell is the author of Creating Magic, 10 Common Sense Leadership Strategies from a Life at Disney . He is the former Executive Vice President of Operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry Cockerell earned a worldwide reputation as an expert on the customer experience. Cockerell currently travels the country addressing audiences at Fortune 100 companies;  educational institutions and non-profits; and government agencies, including the US military.

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Details

Bookseller
Gulf Coast Books US (US)
Bookseller's Inventory #
0770435602-3-24454669
Title
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Author
Lee Cockerell
Format/Binding
Hardcover
Book Condition
Used - Good
Quantity Available
1
ISBN 10
0770435602
ISBN 13
9780770435608
Publisher
Currency
Place of Publication
New York, New York
Date Published
2013-01-01
Size
5x0x7
X weight
10 oz

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Gulf Coast Books

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About the Seller

Gulf Coast Books

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2018
Memphis, Tennessee

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