![The Customer Rules: The 39 Essential Rules for Delivering Sensational Service](https://d3525k1ryd2155.cloudfront.net/f/608/435/9780770435608.RH.0.m.jpg)
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Used
- Good
- Hardcover
- Condition
- Good
- ISBN 10
- 0770435602
- ISBN 13
- 9780770435608
- Seller
-
Memphis, Tennessee, United States
Payment Methods Accepted
About This Item
Synopsis
Lee Cockerell is the author of Creating Magic, 10 Common Sense Leadership Strategies from a Life at Disney . He is the former Executive Vice President of Operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry Cockerell earned a worldwide reputation as an expert on the customer experience. Cockerell currently travels the country addressing audiences at Fortune 100 companies; educational institutions and non-profits; and government agencies, including the US military.
Reviews
(Log in or Create an Account first!)
Details
- Bookseller
- Gulf Coast Books
(US)
- Bookseller's Inventory #
- 0770435602-3-24454669
- Title
- The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
- Author
- Lee Cockerell
- Format/Binding
- Hardcover
- Book Condition
- Used - Good
- Quantity Available
- 1
- ISBN 10
- 0770435602
- ISBN 13
- 9780770435608
- Publisher
- Currency
- Place of Publication
- New York, New York
- Date Published
- 2013-01-01
- Size
- 5x0x7
- X weight
- 10 oz