Answering the Ultimate Question: How Net Promoter Can Transform Your Business
by Richard Owen
- New
- Hardcover
- Condition
- New
- ISBN 10
- 0470260696
- ISBN 13
- 9780470260692
- Seller
-
Southport, Merseyside, United Kingdom
10 Copies Available from This Seller
(You can add more at checkout.)
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About This Item
Hardback. New. "Would you recommend this company to your friends and colleagues?" That question, based on Fred Reichheld's The Ultimate Question, challenged the conventional wisdom of customer satisfaction surveys and pointed to a faster, more accurate way of gauging customers' real feelings about a company.
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Details
- Bookseller
- The Saint Bookstore (GB)
- Bookseller's Inventory #
- A9780470260692
- Title
- Answering the Ultimate Question: How Net Promoter Can Transform Your Business
- Author
- Richard Owen
- Format/Binding
- Hardback
- Book Condition
- New
- Quantity Available
- 10
- Binding
- Hardcover
- ISBN 10
- 0470260696
- ISBN 13
- 9780470260692
- Publisher
- Jossey-bass
- Place of Publication
- San Francisco, California, U.s.a.
- This edition first published
- 2008-11
Terms of Sale
The Saint Bookstore
Refunds or Returns: A full refund of the price paid will be given if returned within 30 days in undamaged condition. If the product is faulty, we may send a replacement.
About the Seller
The Saint Bookstore
Biblio member since 2018
Southport, Merseyside
About The Saint Bookstore
The Saint Bookstore specialises in hard to find titles & also offers delivery worldwide for reasonable rates.
Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...