Ama Handbook For Customer Satisfaction

American Marketing Association, 1993-05. Hardcover. Used; Like New/VERY GOOD CONDITION. CONSUMER SATISFACTION

Lincolnwood, Illinois: NTC Business Books, 1993. (D/j has 1/8" tear on rear corner by heel of spine, d/j spine may be faded or was originally a lighter shade of yellow). "A Complete Guide to Research, Planning & Implementation" 231 pages.. 2nd Printing. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall.

Ntc Pub Group. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Ntc Pub Group. Used - Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Ntc Pub Group, 1993-05-01. 2nd Edition. Hardcover. New.

Ntc Pub Group. Used - Like New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.

American Marketing Association, 1993-05-01. 2nd Edition. Hardcover. Used:Good.

The McGraw-Hill Company , pp. viii + 231 Index. Hardback. Used.

New. Brand new Hard Cover Book. Has Original Dust Jacket. No marks inside or out. Gift Quality. Binding is tight and pages crisp. Ships via USPS Media Mail with FREE Delivery Confirmation! Any questions, please contact me. Thanks for looking and have a great day! **Special Offers!! Click on my name above to view my Current Special Offers!!… Read more about this item

hardcover. Good. Access codes and supplements are not guaranteed with used items.

paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.