Hug Your Customers

by Mitchell, Jack

HUG YOUR CUSTOMERS is about customer service and how Jack Mitchell has practiced it by extending “hugs” -- unexpected extras, from knowing each customers name, along with their family members and clothing preferences, to handing out free coffee and newspapers on the Greenwich commuter train platform to say thanks (and by extension “Shop at Mitchells”). Mitchell looks at sales as being about something other than the product. You’re not selling clothing, you’re selling the relationship. That’s why on Saturdays, many people come to Mitchells just to see what’s going on. In the summer, he’s giving away hot dogs. Any time a regular customer walks in, the sales staff knows his name, spouse’s and kids’ names, clothing preferences and last purchase.

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Hug Your Customers:  The Proven Way to Personalize Sales and Achieve Astounding Results
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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As New
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Published
2003
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Hardcover
ISBN
9781401300340
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New York: Hyperion, 2003. Signed and inscribed "hugs" on title page. 283 pages. Two quarter inch tears to jacket top at spine and one quarter inch tear to bottom jacket spine. From jacket: "(Jack Mitchell) has deceptively simple but winning approach to customer service - that a relationship is at the heart of every transaction." Quotes are… Read more about this item
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HUG YOUR CUSTOMERS: THE PROVEN WAY TO PERSONALIZE SALES AND ACHIEVE  ASTOUNDING RESULTS SIGNED

HUG YOUR CUSTOMERS: THE PROVEN WAY TO PERSONALIZE SALES AND ACHIEVE ASTOUNDING RESULTS SIGNED

by Jack Mitchell

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2003
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New York: Hyperion. 2003. First Edition; Fourth Printing. Hardcover. 1401300340 . Very Good+ in a Very Good+ dust jacket. Foxing on top and bottom text block edges. ; Author inscription on title page. ; 5.75 X 1 X 8.5 inches; 302 pages; Signed by Author .
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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2003-06-11
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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2003-06-11
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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HUG YOUR CUSTOMERS: THE PROVEN WAY TO PERSONALIZE SALES AND ACHIEVE  ASTOUNDING RESULTS SIGNED

HUG YOUR CUSTOMERS: THE PROVEN WAY TO PERSONALIZE SALES AND ACHIEVE ASTOUNDING RESULTS SIGNED

by Jack Mitchell

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2003
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New York: Hyperion. 2003. First Edition; Seventh Printing. Hardcover. 1401300340 . Near Fine in a Near Fine dust jacket. ; Title page signed by Jack Mitchell; Signed by Author .
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Hug Your Customers : STILL the Proven Way to Personalize Sales and Achieve Astounding Results

Hug Your Customers : STILL the Proven Way to Personalize Sales and Achieve Astounding Results

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2003
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

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Hug Your Customers : STILL the Proven Way to Personalize Sales and Achieve Astounding Results

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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

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HUG YOUR CUSTOMERS - The Proven Way to Personalize Sales and Achieve Astounding Results

HUG YOUR CUSTOMERS - The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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2003
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New York: Hyperion Books, 2003. Book. Near Fine. Hardcover. Signed by Author(s). Later Printing. 8vo. (xvi) 284 pp. Signed by Jack Mitchell on the title page. Blue boards lettered in silver on the spine; headband. Lightly rubbed on the corners of the dustjacket; price intact; aside from the author's signature, no interior markings. This includes a… Read more about this item
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

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Hug Your Customers : STILL the Proven Way to Personalize Sales and Achieve Astounding Results

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Hug Your Customers : STILL the Proven Way to Personalize Sales and Achieve Astounding Results

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Hug Your Customers: Love the Results

Hug Your Customers: Love the Results

by Mitchell, Jack

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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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Hug Your Customers: Love the Results [Paperback] Mitchell, Jack

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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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CollectibleVeryGood. **SIGNED AND INSCRIBED BY AUTHOR** Hardcover copy is in very good, solid condition, DJ has minimal wear, unmarked text, may have ex owner inscription, a great copy. We take great pride in accurately describing the condition of our books and media, ship within 48 hours, and offer a 100% money back guarantee. Customers purchasing more than one… Read more about this item
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

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