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America's Service Meltdown: Restoring Service Excellence in the Age of the  Customer
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America's Service Meltdown: Restoring Service Excellence in the Age of the Customer

by Pupo, Raul

  • Used
  • Hardcover
  • Signed
  • first
Condition
As New in Fine dust jacket
Edition
First Edition
Binding
Hardcover
ISBN 13
9780313386022
ISBN 10
0313386021
Quantity Available
1
Seller
Pittsburgh, Pennsylvania, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
£11.74
£4.01 shipping to USA

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Description:
Praeger. As New in Fine dust jacket. 2010. First Edition. Hardcover. 0313386021 . This specific hardback book is in like new condition with a hard board cover that has sharp edges and corners and has a tight binding. The pages are clean, crisp, unmarked and uncreased but for the signature of the author following a gift inscription to the previous owner. The dust jacket is in fine condition with little wear if any. We package all books in custom cardboard book boxes for shipment and ship daily with tracking numbers.; "What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate more… Read More
Item Price
£11.74
£4.01 shipping to USA
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