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Coaching Knock Your Socks Off Service by  Ron & Kristin Anderson Zemke - Paperback - Signed - 1996 - from Charity Bookstall (SKU: 001632)

Coaching Knock Your Socks Off Service

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Coaching Knock Your Socks Off Service

by Zemke, Ron & Kristin Anderson

  • Used
  • good
  • Paperback
  • Signed
Condition
Good/No Jacket
ISBN 10
0814479359
ISBN 13
9780814479353
Seller
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Newton, Massachusetts
Item Price
£9.32
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About This Item

New York: American Management Association, 1996. Signed by co-author Ron Zemke on half title page. 8vo size trade paperback; 148 bright, white pages with black and white illustrations. From back: "Provides a solid foundation in mastering the art of developing excellent employees, the strongest defense against service quality trouble! -- Gary Langley" Contents include: Thinking and Acting Like a Coach Skills of the Knock Your Socks Off Service Coach Coaching the New Employee Coaching for High Performance Coaching the Unsure Coaching for Special Situations, more. Light crease to bottom front corner and bottom back of cover and bottom corners of first two pages. There are a couple of small spots on outside pages. Thanks for shopping with us. 100% of your purchase benefits charity and supports literacy and life-long learning.. Signed by Author. Soft Cover. Good/No Jacket. 8vo - over 7¾" - 9¾" tall.

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Details

Bookseller
Charity Bookstall US (US)
Bookseller's Inventory #
001632
Title
Coaching Knock Your Socks Off Service
Author
Zemke, Ron & Kristin Anderson
Format/binding
Paperback
Book condition
Used - Good
Jacket condition
No Jacket
Binding
Paperback
ISBN 10
0814479359
ISBN 13
9780814479353
Publisher
American Management Association
Place of Publication
New York
Date Published
1996
Keywords
autographed; Signed; Customer Service; Kristin Anderson; Employee Development;
Bookseller catalogs
Signed; Business; Sales;
Size
8vo - over 7¾" - 9¾" tall

Terms of Sale

Charity Bookstall

PAYMENT:

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Returns are accepted in original packaging with advance Return Merchandise Authorization (RMA.) If a return is required, please contact us for a Return Merchandise Authorization (RMA) Number and more information.

Refund of the purchase price minus a 25% restocking fee will be issued upon receipt of the item in as sold condition. Shipping and handling charges are not refundable.

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CHARITY:

We're selling to benefit our 501(c)(3)organization and 100% of your purchase from us benefits our programs and supports literacy, libraries and life-long learning.

Please don't confuse our organization with the charitable solicitations you see on this website. Don't round up your purchase thinking we will receive the donation. Any monies you donate through this website will not go to our programs.

About the Seller

Charity Bookstall

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio.co.uk member since 2005
Newton, Massachusetts
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About Charity Bookstall

Charity Bookstall is the Biblio storefront for the Morin Foundation, Inc., a 501(c)(3) charitable organization.Its primary program is Project Library which supports both adult and child literacy initiatives.Our focus is building and strengthening libraries that cater to underserved readers.We're expanding our mobile library outreach program: giving home libraries to children in need, partnering with libraries to provide library cards and developing programming for lifelong learners of all ages.To learn more about us, or to make a donation, please contact us directly.

Glossary

Some terminology that may be used in this description includes:

jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps... [More]
title page
A page at the front of a book which may contain the title of the book, any subtitles, the authors, contributors, editors, the... [More]
half title
The blank front page which appears just prior to the title page, and typically contains only the title of the book, although, at... [More]

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