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The Hcahps Handbook 2: Tactics to Improve Qualilty and the Patient Experience
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The Hcahps Handbook 2: Tactics to Improve Qualilty and the Patient Experience Paperback - 2014

by Lyn Ketelsen


From the publisher

Are your HCAHPS results on track? Our revised and updated version of The HCAHPS Handbook includes the newest information and the latest tactics that enable you to provide the exceptional quality of care your patients expect and deserve. With fresh evidence harvested from organizations across the nation, The HCAHPS Handbook shares proven strategies for moving metrics on all HCAHPS questions, and more importantly, how to successfully deploy the tactics that will have a lasting impact on patients and the experience of care.

Details

  • Title The Hcahps Handbook 2: Tactics to Improve Qualilty and the Patient Experience
  • Author Lyn Ketelsen
  • Binding Paperback
  • Edition REV UPD
  • Pages 432
  • Volumes 1
  • Language ENG
  • Publisher Fire Starter Publishing, Gulf Breeze, FL.
  • Date 2014-10
  • ISBN 9781622180097 / 1622180097
  • Weight 1.54 lbs (0.70 kg)
  • Dimensions 8.9 x 6 x 1.3 in (22.61 x 15.24 x 3.30 cm)
  • Library of Congress Catalog Number 2014948934
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The HCAHPS Handbook 2nd Edition : Tactics to Improve Quality and the Patient Experience
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The HCAHPS Handbook 2nd Edition : Tactics to Improve Quality and the Patient Experience

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The HCAHPS Handbook 2nd Edition : Tactics to Improve Quality and the Patient Experience

The HCAHPS Handbook 2nd Edition : Tactics to Improve Quality and the Patient Experience

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The HCAHPS Handbook 2nd Edition : Tactics to Improve Quality and the Patient Experience
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The HCAHPS Handbook 2nd Edition : Tactics to Improve Quality and the Patient Experience

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HCAHPS Handbook 2nd Edition Tactics to Improve Quality and the Patient Experience
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by Lyn Ketelsen

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