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Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Revised, Expanded) Hardcover - 2011
by Fred Reichheld; Rob Markey (With)
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- Title Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Revised, Expanded)
- Author Fred Reichheld; Rob Markey (With)
- Binding Hardcover
- Edition Rev Exp
- Pages 304
- Volumes 1
- Language ENG
- Publisher Harvard Business Review Press, Boston, MA, U.S.A.
- Date 2011-09-20
- Illustrated Yes
- ISBN 9781422173350 / 1422173356
- Weight 1.15 lbs (0.52 kg)
- Dimensions 9.3 x 6.4 x 1.2 in (23.62 x 16.26 x 3.05 cm)
- Library of Congress subjects Success in business, Employee motivation
- Library of Congress Catalog Number 2011013248
- Dewey Decimal Code 658.872
Media reviews
Citations
- Reference and Research Bk News, 12/01/2011, Page 81
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Fred Reichheld
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred; Markey, Rob [Contributor]
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred; Markey, Rob [Contributor]
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred; Markey, Rob [Contributor]
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred
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Harvard Business Review Press, 2011. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred
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Harvard Business Review Press, 2011. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred
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Harvard Business Review Press, 2011. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred
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UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
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