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The Dark Side of Crm: Customers, Relationships and Management Paperback - 2015
by Bang Nguyen (Editor); Lyndon Simkin (Editor); Ana Isabel Canhoto (Editor)
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- Title The Dark Side of Crm: Customers, Relationships and Management
- Author Bang Nguyen (Editor); Lyndon Simkin (Editor); Ana Isabel Canhoto (Editor)
- Binding Paperback
- Edition Paperback
- Pages 304
- Volumes 1
- Language ENG
- Publisher Routledge
- Date 2015-09-04
- Illustrated Yes
- Features Bibliography, Illustrated, Index
- ISBN 9781138803329 / 1138803324
- Weight 1 lbs (0.45 kg)
- Dimensions 8.9 x 6 x 0.7 in (22.61 x 15.24 x 1.78 cm)
- Library of Congress subjects Customer relations - Management
- Library of Congress Catalog Number 2015007787
- Dewey Decimal Code 658.812
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