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Personal Conflict Management: Theory and Practice
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Personal Conflict Management: Theory and Practice Paperback - 2017

by Suzanne McCorkle; Melanie J. Reese


From the publisher

Personal Conflict Management, 2nd edition details the common causes of conflict, showcases the theories that explain why conflict happens, presents strategies for managing conflict, and invites consideration of the risks of leaving conflict unsettled. This book also explores how gender, race, culture, generation, power, emotional intelligence, and trust affect how individuals perceive conflict and choose conflict tactics. Detailed attention is given to the role of listening and both competitive and cooperative negotiation tactics. Separate chapters explain how to deal with bullies and conflict via social media. The volume caps off its investigation of interpersonal conflict with chapters that: provide tools to analyze one's conflicts and better choose strategic responses; examine the role of anger and apology during conflict; explore mediation technique; and evaluate how conflict occurs in different situations such as family, intimacy, work, and social media.

Details

  • Title Personal Conflict Management: Theory and Practice
  • Author Suzanne McCorkle; Melanie J. Reese
  • Binding Paperback
  • Pages 344
  • Volumes 1
  • Language ENG
  • Publisher Routledge
  • Date 2017-10-06
  • Illustrated Yes
  • ISBN 9781138210998 / 1138210994
  • Weight 1.3 lbs (0.59 kg)
  • Dimensions 9.69 x 6.85 x 0.75 in (24.61 x 17.40 x 1.91 cm)
  • Library of Congress subjects Conflict management, Interpersonal relations
  • Library of Congress Catalog Number 2017018431
  • Dewey Decimal Code 303.69

About the author

Suzanne McCorkle is an Emerita Professor of Public Policy and Administration, as well as Director of Conflict Management Studies at Boise State University.

Melanie J. Reese is Dispute Resolution Coordinator for the Idaho Department of Education and Professor Emerita at Boise State University.

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PERSONAL CONFLICT MANAGEMENT: THEORY AND PRACTICE, 2ND EDITION
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Personal Conflict Management: Theory and Practice
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PERSONAL CONFLICT MANAGEMENT: THEORY AND PRACTICE, 2ND EDITION
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PERSONAL CONFLICT MANAGEMENT: THEORY AND PRACTICE, 2ND EDITION

by Suzanne Mccorkle, Melanie Reese

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