Customer Service & FAQ
Looking for answers? Below, you will find links to some of the most commonly asked questions on Biblio.co.uk. To search our Customer Service section for help, click here.
Credit card processing
Managing book listings
Commonly Asked QuestionsWhat upload formats does Biblio accept?
How are fulfillment rates calculated?
When will I be paid for this order?
How does uploading work?
What is the Rare Book Room and what can I put in there?
How do I generate an upload for Biblio.co.uk from HomeBase 2 or 2.3?
How do I qualify for Commission Free member to member sales?
What do the tools on the order detail screen do?
Why is this order on hold?
How do I add photos to my listings?
How do I upload book photos via FTP?
Can I use FTP to upload my inventory to Biblio.co.uk?
What happens if I don't put my Book Id number/SKU in the subject line of my email?
How do I use HomeBase 2.3 to send a file via FTP?
How do I upload to Biblio using BookHound 7ce?
How do I convert my inventory to Bookhound?
What are the fees for listing books through Biblio?
How do I search my own listings (bookseller-only view)?
What is FTP?